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g. , portions corresponding to particular events or times of interest. In some implementations, the server system 164 transmits one or more streams of video data to a client device 220 to facilitate event monitoring by a user. In some implementations, the one or more streams may include multiple streams, of respective resolutions and/or frame rates, of the same video feed. In some implementations, the multiple streams include a “primary” stream with a certain resolution and frame rate, corresponding to the video feed, and one or more additional streams. An additional stream may be the same video stream as the “primary” stream but at a different resolution and/or frame rate, or a stream that shows a portion of the “primary” stream e. g. , cropped to include portion of the field of view or pixels of the primary stream at the same or different resolution and/or frame rate as the “primary” stream, as described in greater detail in U. S. patent application Ser. No.

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01.14.2007 | 34 Comments

This time, the technician that was sent out informed me that my garage door opener brand is incompatible with ADT equipment and will continue to short circuit and burn out as a result. There was no recommended fix for this problem, and that ADT only learned of this issue about a year ago. However, this equipment had been installed only a 3 or 4 months prior, so I do not understand why ADT would have allowed this installation if they knew about this issue. Nobody has been able to explain why they moved forward with the installation, so my conclusion is that it resulted from ADT’s inability to communicate with their sales force and technicians keep in mind that the technician that came out to service garage door 1 wasn’t aware of this situation, while the technician that serviced garage door 2 DID know. After many hours spent trying to contact the right people within ADT to solve this problem, one of the customer service supervisors provided me with a statement credit and indicated that the manager at the local ADT office advised me to purchase a particular type of garage door opener at my own expense, which should then work with ADT equipment. When I attempted to directly contact this local office manager in order to determine the exact equipment model to purchase, I left three voicemails, none of which were returned.

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01.14.2007 | 16 Comments

These issues can lead to an unreliable security system that drops cameras, or appears to skip video. The video below outlines how to use an iPhone or Android to determine the wireless strength in areas around your home or business. It is relevant to test the connection strength at every location you intend to mount a wireless camera at. It is recommended to not make any compromises when it comes to wireless because it can be troublesome to troubleshoot. Select the drop down box that states WIREDEFAULT and select wireless. Click the button next to the drop down box that says DEFAULT.